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Amending and Voiding Invoices

You can make changes to an invoice even after it has been approved or paid, without needing to create a new one. You can also void an invoice to cancel it completely.

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Amending an Approved Invoice

1

Select the invoice to amend

Go to the Invoices screen and select the invoice you want to edit.
2

Mark as unpaid

At the bottom of the invoice screen, click Mark as Unpaid. The invoice status will change to Awaiting Payment.
3

Edit the invoice

Select the invoice again. You will now see the Edit and Void buttons. Click Edit to make your amendments. Once your changes are complete, Save the invoice and continue with the normal invoice process.

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Voiding an Invoice

1

Mark as unpaid

Select the invoice and click Mark as Unpaid. The status will change to Awaiting Payment.
2

Void the invoice

Click back into the invoice and select Void. Confirm the action when prompted, and the invoice will be marked as Voided.
Voided invoices cannot be used again for payment or other actions. Make sure you want to cancel the invoice before confirming.
You do not need to create a new invoice to make changes. You can amend the existing invoice directly.