> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.claruswms.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Commercial Invoices and International Shipping

> Set up commercial invoices and configure international shipping with EORI numbers, IOSS numbers, and customs information.

## Commercial Invoices and International Shipping

The commercial invoice and international shipping features give you greater control and visibility over your shipments, including automated customs documentation.

<Frame>
  <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-1.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=18fd02d3a9c0160f1da608dabcf5ef75" alt="Commercial invoice example" width="784" height="1105" data-path="images/knowledgebase/commercial-invoices-international-shipping-1.png" />
</Frame>

### Getting Started

<Steps>
  <Step title="Configure account customs information">
    Navigate to **Settings** > **Accounts** and select the account you want to configure. Scroll down to the **Customs Information** tab.

    <Frame>
      <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-2.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=0ad9aee9911dc6aabc48bfd7c5ebd842" alt="Customs information tab in account settings" width="1770" height="462" data-path="images/knowledgebase/commercial-invoices-international-shipping-2.png" />
    </Frame>

    You will find fields for entering your **EORI Numbers** and **IOSS Numbers**. Each includes a hyperlink with additional information about what these numbers are and how they are used.
  </Step>

  <Step title="Enter product customs details">
    Open the individual **Product** record and go to the **Customs** section. Fill in the following required fields:

    <Frame>
      <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-3.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=8ac0c039f39fff0a82a4e273312b6b2a" alt="Product customs details" width="1771" height="427" data-path="images/knowledgebase/commercial-invoices-international-shipping-3.png" />
    </Frame>

    * **Country of Manufacture** -- The country where the product was made.
    * **Commodity Code** -- The tariff classification for the product. This code will appear as the **HS Code** on your commercial invoice.

    <Info>Entering this information ensures that all necessary customs data is included automatically when generating commercial invoices.</Info>
  </Step>
</Steps>

### Understanding EORI and IOSS Numbers

Both EORI and IOSS numbers start with a two-character prefix identifying the country or region. This information is automatically added to commercial invoices when applicable.

* **GB EORI Number** -- Used when shipping from a UK-based warehouse. Begins with "GB."
* **NI EORI Number** -- Used when shipping from a Northern Ireland warehouse. Begins with "XI."
* **EU EORI Number** -- Used for shipments from European warehouses. The prefix varies by country (e.g., "FR" for France).
* **IOSS Number** -- Begins with "IM" and is displayed only when the total product value is **below EUR 150**. This is why adding the value to products is mandatory for commercial invoices and international shipping.

### Using the Feature in Shipments

Once your details are configured, go to the **Shipments** menu. You will see a new **Commercial Invoice** column on the far right for any newly created shipments. Click it to download the commercial invoice.

<Frame>
  <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-4.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=3d3a4afd5d9cc5213b5f1fe8b97fb1fa" alt="Commercial Invoice column in shipments" width="1323" height="330" data-path="images/knowledgebase/commercial-invoices-international-shipping-4.png" />
</Frame>

<Info>If a shipment has already been completed, the **Commercial Invoice** column will remain visible but will no longer be interactive.</Info>

## International Shipments

International shipments follow the same process as standard shipments, but a few mandatory details must be configured beforehand.

### Product Configuration

Before you can ship products internationally, ensure each product includes:

<Frame>
  <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-5.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=e6e2af4aeddb028f41eddb56bd39cab4" alt="Product configuration for international shipping" width="1788" height="847" data-path="images/knowledgebase/commercial-invoices-international-shipping-5.png" />
</Frame>

* **Value**: Added under the relevant product configuration tab (e.g., Unit, Case).
* **Customs Details**: Under the **Customs** tab, complete these fields:
  * Commodity Code
  * Customs Description
  * Country of Manufacture

<Frame>
  <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-6.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=251621e00716c573a3c363c9df54d2bb" alt="Customs tab details" width="1776" height="421" data-path="images/knowledgebase/commercial-invoices-international-shipping-6.png" />
</Frame>

<Warning>If any of these fields are missing, the product cannot be shipped internationally.</Warning>

### Warehouse Setup

Make sure a **country** is selected in your warehouse settings. The system automatically uses the correct **EORI number** based on the warehouse's assigned country.

<Frame>
  <img src="https://mintcdn.com/clarussoftwareltd/IoDXnMWDsRrsTbC6/images/knowledgebase/commercial-invoices-international-shipping-7.png?fit=max&auto=format&n=IoDXnMWDsRrsTbC6&q=85&s=7b9e7b5ec93d764c30fc1bb7351700b6" alt="Warehouse country setting" width="1759" height="648" data-path="images/knowledgebase/commercial-invoices-international-shipping-7.png" />
</Frame>

### Completing the Shipment

Once your products and warehouse are properly configured, you can:

* Select your **carrier** and **carrier service** for international shipping.
* Proceed to complete your shipments as usual.
