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Cancelling a Receipt

If a receipt was created in error or is no longer needed, you can cancel it — provided it has not yet been processed.
Only receipts with a status of Pending can be cancelled. Once a receipt has been received or completed, it cannot be cancelled.
1

Navigate to the receipts screen

On the left-hand menu, click Goods In then Receipts.
2

Select the receipt to cancel

Find and click on the receipt you want to cancel. Verify that its status is Pending.
3

Cancel the receipt

Click the blue Cancel button at the top of the screen. The receipt status will change to Cancelled.
Cancelling a pending receipt does not affect stock levels, since the goods have not been processed. Products linked to the cancelled receipt will not be booked in.
Can I cancel a receipt that has already been processed?No. You can only cancel receipts in Pending status. For processed receipts, see Cancel Receive Tasks.Can I undo a cancellation?No. Once cancelled, the action is permanent. You will need to create a new receipt if required.Can I cancel multiple receipts at once?No. Each receipt must be cancelled individually.