Packing Desk Overview
The packing desk provides a visual representation of the packing process, giving you more clarity and information during order fulfilment.1. Accessing the Packing Desk
Navigate to the Goods Out tab in the main menu and select Packing Desk.
- View current pack tasks — See all pack tasks awaiting processing.
- Assign a printer — Ensure labels and documents print to the correct device.
- Search for pack tasks — Locate orders using Storage Unit Reference, Sales Order Reference, or Pick List Reference. These can also be scanned using a scanner or HHD.
2. Preparing to Pack
Before packing, ensure the following requirements are met:- Dispatch Strategy: Must be set to Shipment.
- Pack Strategy: Must be set (either Pack by Line or Pack by Unit).
- Complete Delivery Address: Must include address lines, postcode, phone number, and email.
- Pick List Status: All pick tasks must be completed to generate pack tasks.
3. Starting a Pack
4. Packing Items
Once you select a storage unit type, you will see the Packing Screen:
- Left Panel: Displays the sales order reference, delivery address, packing notes, and products with quantities.
- Right Panel (Packing Summary): Shows the package contents, dimensions, and total weight. You can also change the storage unit type here.
Moving Items into the Package
Scan items to move them into the packing summary, or use the arrows next to items to manually move them across. Repeat until all items are packed.
5. Finalising the Package
Once all items are packed:- Click Close Package and Print Labels. This completes the packing process, submits the shipment, and prints labels automatically.
- Confirm the package is reflected as shipped in the Sales Order / Pick List screen.
Key Takeaways
- Ensure all order details and pick tasks are complete before starting packing.
- Use the Packing Summary to verify weights, dimensions, and contents.
- Close Package and Print Labels finalises the shipment and triggers label printing.