Subprocessors overview
Clarus WMS uses various third-party companies (subprocessors) to deliver its services. These subprocessors help with functions ranging from file storage and application management to customer support.Types of subprocessors
Application subprocessors
These subprocessors handle personal information for users of the platform. They are essential for core services.Optional features subprocessors
These subprocessors do not handle personal information. They support optional features you can choose to enable, such as cloud printing or courier service integrations.Optional subprocessors like cloud printing or courier integration can be enabled or disabled based on your needs.
Internal systems subprocessors
These subprocessors are used internally to manage systems and provide support. They may store or process data for specific customer requests but are not part of the main platform delivery.Data storage locations
Data is primarily stored in the United Kingdom, Germany, Ireland, and the United States, depending on the subprocessor involved.FAQ
FAQ
What is a subprocessor?A subprocessor is a third-party company that processes data on behalf of Clarus WMS. They typically handle services like file storage, email delivery, or customer support.Do all subprocessors handle personally identifiable data?No. Only certain subprocessors within the core application handle personally identifiable data. Others, especially those offering optional features, do not.Can customers choose which subprocessors to use?Optional subprocessors can be enabled or disabled based on customer needs. Core application subprocessors are required for the service to function.How is my data protected?Clarus WMS partners with trusted subprocessors that comply with data privacy regulations to ensure the security and confidentiality of your data.