> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.claruswms.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Label Printing Across Multiple Pages

> Diagnose and resolve labels printing across multiple pages with this step-by-step troubleshooting guide.

If your label is printing across two pages, it is usually due to an incorrect template assigned to the account.

## How to fix it

<Steps>
  <Step title="Raise a support ticket">
    Contact the support team (email, phone, or live chat) and explain your label printing issue.
  </Step>

  <Step title="Wait for template confirmation">
    The support team will find the correct template for your account and activate it. This may take up to 24 hours.
  </Step>

  <Step title="Assign the new template">
    Once the new template is active, assign it to the affected account(s) within your system.
  </Step>
</Steps>

<Info>
  It can take up to 24 hours for the new template to become active.
</Info>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="What causes the label to print across multiple pages?">
    This usually happens when the wrong template is assigned to the account.
  </Accordion>

  <Accordion title="Can I fix the template issue myself?">
    No, you will need to contact support to ensure the correct template is identified and activated.
  </Accordion>

  <Accordion title="What should I do if the issue persists after updating the template?">
    Contact support again to investigate further if the problem continues after the template has been updated.
  </Accordion>
</AccordionGroup>