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If a product has been incorrectly booked into an account, you have two options to correct it: revert the receipt status or use an account transfer.

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Option 1: Revert the receipt status

1

Unconfirm lines

Go to the Putaway and Receive tabs and unconfirm each line. This changes the status from “Completed” to “Received.”
2

Click the Revert button

At the top of the screen, click the Revert button. The receipt status will change back to “Pending.”
3

Make your amendments

You can now change the following details: Account, Warehouse, Goods-in (GI) type, Supplier, Carrier, Goods-in bay, and Product lines.
Any changes made will require you to manually adjust the charges for the correct account.

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Option 2: Use an account transfer

If the items have been in stock for some time, use the Account Transfer option from the stock screen.
This method does not automatically update charges. You will need to manually create and delete charges.

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Frequently asked questions

You will not be able to revert the receipt status back to “Pending” and make the necessary changes.
Yes, you can do this by reverting the receipt status or performing an account transfer.
No, you must manually adjust the charges when making amendments or performing an account transfer.
Yes, you can also amend the product lines during this process.