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A site represents a physical location — such as a building, campus, or distribution centre — that one or more warehouses reside within. Sites sit at the top of the hierarchy: Site → Warehouse → Location. You should create your site first, then create warehouses within it.

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Creating a site

1

Navigate to Sites

Go to the Settings tab and select Sites from the options.
2

Create a new site

On the Sites screen, click New to start creating your site.
3

Enter site details

Provide the following information:
  • Site code: A unique identifier for the site
  • Name: A descriptive name for the site
  • Default site: Whether this should be the default site
4

Activate and configure the site

Once created, the site becomes active. You can then assign multiple warehouses to it and add address details.
Use sites to group warehouses that share a physical location. For example, if you have two warehouses in the same building, create a single site for that building and assign both warehouses to it.

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Frequently asked questions

Sites and locations operate at different levels of the hierarchy and represent very different things:
  • A site represents a physical place (a building or campus) that contains one or more warehouses. It is an organisational grouping.
  • A location represents a specific storage position inside a warehouse — for example, a racking bay, shelf, or bin. Locations are where stock is physically stored and picked from.
In short: sites organise your warehouses, locations organise your stock within those warehouses.
Yes. A single site can contain any number of warehouses, which is useful when multiple warehouse operations run from the same physical location.
You need a site code, a site name, and you can optionally set it as the default site.