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You can turn MFA off from your Security Settings. Because this is a sensitive change, Clarus WMS asks you to re-confirm your identity before completing it. We recommend keeping MFA on whenever possible — it’s the most effective protection against account takeover.
Gradual rollout: Multi-factor authentication is being rolled out gradually, organisation by organisation. You may not see it on your account yet — that’s expected. Once it’s available, you’ll be prompted on your next sign-in.

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Disable MFA

1

Open Security Settings

From the left-hand navigation, open your user profile and select Security Settings.
2

Choose Disable MFA

Find the Multi-Factor Authentication section and click Disable MFA.
3

Re-enter your password

Even though you’re already signed in, Clarus WMS asks you to enter your current password again to confirm the change.
4

Enter a code from your authenticator app

Open your authenticator app, find the Clarus WMS entry, and type the current six-digit code into the Verification Code field. Click Verify Code to complete the disable action.
5

Remove the entry from your authenticator app

Once MFA is disabled in Clarus WMS, you can delete the Clarus WMS entry from your authenticator app to keep it tidy. This is optional — leaving the entry in place doesn’t cause any problems.
Disabling MFA removes the extra protection on your account. Anyone with your password could sign in without a second check. We strongly recommend re-enabling MFA as soon as possible if you turn it off temporarily.
If you cancel out of the disable flow, or either of the verification steps fails, MFA stays enabled on your account.

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Will I be prompted to set up MFA at login again?

No. After you disable MFA, Clarus WMS won’t ask you to set it up at sign-in. If you change your mind, turn MFA back on yourself from Security Settings — see Enable MFA in Security Settings.

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Turning MFA back on

You can re-enable MFA at any time from the same Security Settings area — see Enable MFA in Security Settings. You’ll need to scan a fresh QR code and add a new entry to your authenticator app.