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Amending Product Quantities in a Sales Order

When available stock is insufficient for a sales order, you need to adjust quantities to ensure the order can be processed correctly.
1

Create a sales order

Begin by creating your sales order as usual, including the quantity of items you want.
2

Identify insufficient stock

If the quantity you enter exceeds the available stock, the quantity box will turn red. This indicates there is not enough stock to fulfil the order.
3

Adjust the quantity

Type over the red text and enter a quantity that matches the available stock. Once corrected, the quantity box will no longer be red and you can proceed.
4

Complete the sales order

After adjusting the quantities, continue with the rest of the sales order process as normal.
If you do not amend the quantity when stock is insufficient, the sales order will not show as Completed after processing. The summary will indicate that the full order was not picked.
The system will not automatically adjust quantities for you. You must manually correct them to match available stock.