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Overview

User Activity is a record of what each handheld (HHD) user has been doing and for how long. Every time a user logs in to an activity mode, such as a truck type, or to an ancillary task, such as a break, an entry is added with its start and end time. Use it to:
  • see when each user started and stopped each activity, productive or not,
  • filter and export that history for further analysis,
  • run labour performance reports that combine productive and ancillary time for each user, activity mode or warehouse.
To set up the activity modes your users choose from, see Activity modes and ancillary tasks.

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The User Activity grid

Select User Activity in the main menu. The grid lists one row per activity entry, newest first. Click the view button on a row to open the entry. The entry page shows the same details plus the Ancillary Type and when the entry was created and last updated.
An entry with no End Time is still in progress. It ends when the user starts another activity.

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Filter the grid

Filter by any column to narrow the list, for example:
  • User Name or HHD User Username, to see one person’s day,
  • Activity Type, to see only ancillary time,
  • Activity Mode, to see a single truck type,
  • Warehouse Code, to see one warehouse,
  • Start Time and End Time, to pick a date range.
For how to filter, sort, add columns and save views, see Customising data grids.

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Export the grid

Click Export at the bottom of the grid to download the entries. You need export permission to use it. The export contains the columns shown on screen, so add or remove columns before you export if you need different data.

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Labour performance reports

The pre-made reports below use activity entries to show productive and ancillary time together. Run them in the same way as any other report — see Using reports. Each report asks for a start time and an end time, which default to the start and end of today. Only entries that start and end inside that window are counted, so an entry that began before the window or is still in progress is not included.

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How the figures are worked out

Tasks per hour and Average minutes per move divide by total logged time, which includes ancillary time. A user who spends an hour on breaks will show a lower rate than the same user’s productive-only rate. To see productive time alone, compare Total activity time with Total tasks in the user report.
Each task is counted for the user who completed it, in any warehouse, between the entry’s start and end time.

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Who can see User Activity

User Activity and the reports are available to users whose role gives them read access to the data. Exporting needs export permission. Setting up activity modes needs the ability to manage HHD implementations, which the Admin role includes. See User roles.