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When a storage unit type is configured with Leaves Warehouse? set to Yes, the storage unit transitions to a “Dispatched” status upon departure from the warehouse. This helps track assets leaving your facility.
Storage unit type configuration showing Leaves Warehouse toggle

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What happens when a storage unit is dispatched?

  • It moves to the Dispatched section on the Storage Units screen
  • The specific record is retired and cannot be reused (however, the reference name can be reused by creating a new storage unit with the same reference)

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How to verify a unit’s status

1

Navigate to storage units

Go to Settings > Storage Units.
2

Search for the reference

Search for your Storage Unit Reference.
3

Check the view

If it appears in the default view, it is still active. If it does not appear, scroll to the In Warehouse filter at the bottom and change it to Dispatched.
Dispatched filter on the Storage Units screen
4

Confirm the status

If the unit appears under the Dispatched filter, it is officially locked and out of circulation.

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Workarounds for reusing references

If you need to continue using a dispatched reference, you have two options:
OptionActionImpact
Manual ReuseCreate a new storage unit using the same reference nameKeeps your naming convention while maintaining a clean history for the old unit
Configuration ChangeSet the “Leaves Warehouse?” toggle to No for that unit typePrevents units from entering Dispatched status, but may disrupt shipments or external crossdock workflows