Check location settings for putaway
The most common issue is that the destination location is not set up to allow putaway.Find the location
Go to the Goods In screen and look at the Location To field. Click on the location in the data grid or search for the location code in the Locations tab.
Resolve issues with suggested pallets on handheld devices
When using Putaway by Receipt Reference on handheld devices, the system suggests a specific pallet to scan first, and that pallet’s putaway task is assigned to the user who selected the option. If another user tries to scan and put away that suggested pallet, they will be blocked. How to resolve this:- Have the original user complete the putaway for that pallet, or
- Instead of using Putaway by Receipt Reference, choose Putaway by Storage Unit. This method allows any user to scan and put away any pallet with an active task, avoiding task assignment problems.
Frequently asked questions
Why can't I put away stock into a specific location?
Why can't I put away stock into a specific location?
The most common reason is that the Allow Putaway? setting for that location is set to No. Change this to Yes in the location settings.
What if a different user tries to put away a suggested pallet on a handheld device?
What if a different user tries to put away a suggested pallet on a handheld device?
If a pallet was suggested to a user via Putaway by Receipt Reference, its task is assigned to them. A different user will be blocked. The original user must complete it, or use the Putaway by Storage Unit option instead.